Shopper Media, Inc.

What Is Mystery Shopping?

Mystery shopping is a way of assessing the quality of a business’ customer service, merchandising, and sales efforts. The company’s management secretly places a representative in the position of a shopper, and then the shopper engages with the store and its employees.

When they’re done shopping, they evaluate their experience, whether the employees are following store procedures, and how successfully the store is meeting quality standards.

Mystery shopping typically occurs in person at a brick-and-mortar location, but it can also occur online. Mystery shoppers will engage with customer service representatives via a live chat on the business’ website or through a phone call.

Next, they explore the digital buying journey to assess its quality. Businesses also often hire outside mystery shoppers to get an impartial assessment of their operations.

When businesses use mystery shopping, they’re able to quickly gauge the success of their sales and services; get quick and accurate customer feedback; and gain an unencumbered look at their quality standards.

Who is a Mystery Shopper?

Becoming a mystery shopper is a fun and flexible way to earn some extra cash. Mystery shoppers are independent contractors paid to evaluate businesses in person, on the phone, or online and evaluate their customer service, cleanliness, and other aspects of their operations.

WHY SHOPPERS CHOOSE US

• We provide shoppers with the best platform to get shops done and get paid quickly.

Independent Contractor.

• Freedom to choose when and how often you want to shop.

Shops On The Go

• Use the My Secret Shopper service to do your mystery shopping wherever you're at and earn payment.

Self Scheduling

• Assign shop dates to fit your schedule.

In-House Staff

• To help with any of your questions.

Payment

• Physical check or Direct Deposit - is ALWAYS on time with the completion of valid shops. (PayPal for International Shoppers)

Status Achievements

• We reward our best shoppers with additional perks and benefits.

Can you afford not to use Shopper Media, Inc.? The purpose of Shopper Media is to help businesses increase sales by assisting in improving customer service awareness.